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Business Banking Payments

Contributed to a new flow/journey for how clients can pay their payees, including adding additional payment methods. I was responsible for the copy on the entire flow.

Balance Transfers (BMO)

Contributed to the design and wrote the copy for a new balance transfer feature that allowed clients to see dynamic offers if they chose to transfer their credit card to BMO Harris.

Help portal re-design (OANDA)

Complete re-design of OANDA’s help portal that is used by clients worldwide who trade FX and other commodities.

Training and Policy Document (Hot Docs)

Contributed to the creation, formatting and editing of a manual that is used by many non-profits on the best practices of hiring and maintaining volunteers.

Travel Blog (Ready-Set-Wander)

Created a Travel Blog website for had an active social following on WordPress and Instagram.

Networking App (Speed Network)

Created a low-fidelity prototype for an app that would function as a tool to be used by individuals who were looking to network with other individuals at an event or conference.

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